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Training

Utilization Management and Case Management Programs

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  • Provider Portal Admin
  • Quick Steps
  • User Guides
  • Videos

How to Add a User

File type: pdf

How to Add Chrome Browser

File type: pdf

How to Complete a Saved Request

File type: pdf

How to Reset Password or Unlock Account

File type: pdf

How to Update User Profile

File type: pdf

How to View Determination Letter

File type: pdf

Atrezzo Portal Multi-Factor Registration and Login Process – Current Portal Users

File type: pdf

Atrezzo Provider Portal Utilization Management User Guide

File type: pdf

Atrezzo FAQ

File type: web

How to Add Documentation and View Determination Letters

File type: mp4

How to Request Peer to Peer

File type: pdf

How to Request a Reconsideration

File type: pdf

How to Request Authorization Revision

File type: pdf

Atrezzo Portal Multi-Factor Registration and Login Process – New Portal Users

File type: pdf

Atrezzo Provider Portal Assessment User Guide

File type: pdf

How to Add Additional Clinical Documentation

File type: pdf

How to Add Additional Providers

File type: pdf

How to Change Context for Multiple Provider Locations

File type: pdf

How to Clear Browser History in Chrome

File type: pdf

How to Clear Browser History in Edge

File type: pdf

How to View Case Summary

File type: pdf

How to Review a Note

File type: pdf

How to View Action Buttons within a Case

File type: pdf

How to View Messages in Message Center

File type: pdf

How to Reset User’s MFA

File type: pdf

Provider Portal Registration Overview

File type: pdf

Provider Portal Admin – How to Add & Manage Users

This video will provide the steps to add new users and how to manage those users. This function is visible to provider portal admin user roles only.

File type: mp4

Atrezzo Provider Portal Highlight Reel

File type: mp4

New User Atrezzo Portal MFA Registration

This video will demonstrate how a new Atrezzo Provider portal user will complete multifactor authentication registration and log into the account following a successful registration.

File type: mp4

Atrezzo Provider Portal Administrator Registration

This video will demonstrate how provider portal administrators will create and register a new account.

File type: mp4
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